Mrs Ray applied for access to the NDIS. She had multiple reports from professionals collected over many years.
Her application was rejected. So the NDIA paid for an assessment by an Occupational Therapist who visited her home once and did an assessment over three hours.
The AAT found that the reports of her treating professionals were much more accurate and much more reliable than the single assessment paid for by the NDIS.
The case was run by Naomi Anderson from Villamanta Legal Service in Geelong.
"The NDIA’s current stance that treating health professionals are somehow biased in their reporting is disrespectful of the professional obligations of such individuals” said Ms Anderson.