NDIS Supports information:
Staff must have permits to allow for supports to continue in your home if they are necessary/essential. For some supports that are not as critical (such as cleaning or gardening support) they may not be possible to occur during this time period.
If you have direct concerns about a family member travelling from their home to support you, you can seek information from the information hotline.
Disability Information Helpline:
The Australian Government has a dedicated Disability Information Helpline [operates Monday – Friday 8am to 8pm]. Below is the link to the website that provides way of contacting them (Phone, livechat, or via National Relay Service). You also have access for Translating and Interpreting Services to communicate with them.
Medical Support Resources:
You are able to call Nurse–On-Call which will put you directly in touch with a registered nurse for caring, professional health advice around the clock. Call 1300 60 60 24 from anywhere in Victoria for free health advice 24 hours a day. You also can contact your GP Clinic for support.
If you are tested for Coronavirus, those with a disability are considered to have their tests results processed as priority and results will be communicated as soon as possible to you. If you are instructed to self-isolate, there are emergency relief packages available which will provide a small amount of necessities (groceries) if you are unable to be assisted to get the essential items you require. [Please be aware they are basic foods, and cannot be tailored greatly to dietary needs] You can call 1800 675 398 and select Option 3. This number is operational between 8am and 5pm Monday to Friday. These are delivered by organization such as Red Cross and Foodbank Victoria, and they can take 24 – 48 hours to reach a person depending on their location. https://www.dhhs.vic.gov.au/sites/default/files/documents/202005/Coronavirus%20-%20emergency%20relief%20packages%20-%20easy%20read%20version.pdf
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